When it comes to financing your Hyundai vehicle, excellent customer service is essential. Whether you have questions about your account, need assistance during a roadside emergency, or want to explore lease-end options, HMFusa has you covered. In this article, we delve into the various customer service channels offered by HMF, ensuring you have all the information you need.
Customer Service Department
Phone Number: 800-523-4030
Have a question about your HMFusa account? The friendly customer service team is available 24/7 to assist you. Whether you’re curious about your account status, or recent payments, or need payoff information, simply dial 800-523-4030. Remember to have your account number or social security number handy when you call.
Collections Department
Phone Number: 800-523-7020
Collections can be a sensitive topic, but HMFusa ensures a professional and respectful approach. The Collections Department operates during the following hours (Eastern Time):
- Monday to Friday: 8 a.m. to 10 p.m.
- Saturday: 8 a.m. to 4:30 p.m.
- Sunday: 8 a.m. to 5 p.m.
If you’re facing financial difficulties, don’t hesitate to reach out. They’re here to help.
Roadside Assistance
Phone Number: 800-243-7766
Roadside emergencies happen, and when they do, you want reliable assistance. HMFusa Roadside Assistance operates 24/7, 365 days a year. Whether your Hyundai needs a jump-start, tire change, or towing, dial 800-243-7766. They’ll guide you through the process and ensure you’re back on the road safely.
Lease-End Servicing Team
Phone Number: 855-463-5378
As your lease term nears its end, you’ll have questions about returning your vehicle. The Lease-End Servicing Team is available Monday to Friday, from 8 a.m. to 9 p.m. (Eastern Time). They’ll guide you through the lease return process, discuss options, and ensure a smooth transition.
Written Correspondence
If you prefer written communication, HMFusa provides the following addresses:
- Lease Payments: HMFusa P.O. Box 660891 Dallas, TX 75266-0891 (Include your account number on the check.)
- Written Correspondence Only (Not Payments): HMFusa P.O. Box 20829 Fountain Valley, CA 92728
- Direct Credit Disputes: HMFusa – Credit Dispute P.O. Box 20835 Fountain Valley, CA 92728
- Finance Payments: HMFusa P.O. Box 650805 Dallas, TX 75265-0805 (Include your account number on the check.)
Conclusion
HMFusa prioritizes customer satisfaction. Whether you’re navigating payments, lease terms, or unexpected situations, their dedicated teams are ready to assist. Keep these contact details handy, and drive with confidence knowing that Hyundai has your back.